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privacy policy

PRIVACY POLICY

This Privacy Policy was written to help you better understand how we collect, use and store your information. Since technology and privacy laws are always changing, we may occasionally update this policy. If a significant change is made, we will be sure to post a notice on our home page and in the merchant admin. If you continue to use Dental point Website after these changes are posted, you agree to the revised policy.

By signing up for any of the Products or services offered by Dental point   (together, the “Services”) you are agreeing to the terms of this Privacy Policy and, as applicable, the Dental point   Terms of Service. This policy is a legally binding agreement between you (and your client, employer or another entity if you are acting on their behalf) as the user of the Services (referred to as “you” or “your”) and  Dental point  and its affiliates. If we add any new features or tools to our Services, they will also be subject to this policy.

We will keep your Personal Information accurate, complete and up-to-date with the information that you provide to us. If you request access to your Personal Information, we will inform you of the existence, use and disclosure of your Personal Information as allowed by law, and provide you access to that information.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Types of information we collect:

From Dental point    website visitors, we collect information about the device and browser you use, your network connection and your IP address. We may also receive Personal Information when you purchase subscriptions or make other requests to Dental point .
From chat support users, we collect your name, email address, information about the device and browser you use, your network connection and your IP address.
From forum users, we collect your name, email address and website URL.
We use this information to service your account, enhance our Services, and answer any questions you may have.

When do we collect this information?

We collect this information when you visit our website or engage with us either by email, web form, instant message, live chat, or post content on our website (including forums, product update requests). We also collect any additional information that you might provide to us.

Use of Information:

Dental point  may use and disclose information as described in this document. In addition to the uses described in this document, we may use information for purposes that include order fulfilment and administration, product surveys, billing and audits, and other, similar uses. We only collect, use, and disclose personal information or non-personal information for purposes that are reasonable in the circumstances. We use only fair and lawful means to collect information. We reserve the right to use or disclose aggregated Information and Business Contact Information in ways that we think are appropriate.

Security

Dental Point combines technical and physical safeguards with employee policies and procedures to protect your information. We work to protect your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information that you provide online at our Web Site. We will use commercially reasonable efforts to protect your information, continue to assess new technology for protecting information, and when appropriate, upgrade our information security systems.

Children:

We do not allow persons who are ages thirteen or younger to become members of this site. If your under age 13, do not use personal information with us.

Other Web Sites Links:

When you click on a link on this web site that takes you to a web site operated by another company, you will be subjected to that company’s web site privacy policies.

 

Return Policy

Dental Point has an open policy to accept returns if for any reason, customers are not satisfied with the product supplied. Please simply message us via eBay and we guarantee to reply you within 24 Hours Response Time giving you a Seller Resolution in your best interest. We will either send you a replacement straight away or refund your full money paid for a return of the item.

Unlike other sellers, we will also reimburse the postage money straight away If after the Lab Test, it is proved that our instrument had a manufacturing fault. No Questions Asked. Hence, your every penny means to us and is safe with us until you receive your order and is completely happy with that.

In case if a customer has changed mind and do not want the item anymore, We are happy to accept the return. Please ensure that the item is in its original packaging, unused and in its new condition. We will refund the full money paid.

Example, If you have any problems with the delivery, if your order is getting delayed or if you are not happy with the item, please do not panic, and send us a message via eBay about your problem. You can send us an email at info@dentalpoint.com.au and write us about your problem, whether it is about a delay in Delivery or the quality of the product, we guarantee to respond to you as quick as we can between 12-24 Hours and will resolve your issue to ensure your complete satisfaction with us.

If you are a Dental Surgery, Dental Professional, Dental Institution, or a Dental Student and would like to speak to us about your proposed order, maximum discounts, etc.